|
|
We ship Free to the contiguous US 48 states,
by standard UPS or FedEx Ground. Standard Ground delivery generally takes 3 to 5 business days, but ground delivery times are not guaranteed. If you need a guaranteed delivery time, you will need to request and pay for Express Delivery. Small items, under 12 ounces, we may ship by Mail.
| If you need faster delivery:
If you are on a deadline or just excited about your new purchase, and
are willing to pay the cost of shipping, you can request Express
Delivery! 2nd Day delivery via Fed Ex or UPS typically costs $40-45 plus
or minus for size and weight. Next Day Air can be double that cost
(outside of US will be higher still).
For CA and NV, overnight delivery may be available for products shipped from Sacramento via California Overnight for $12. For WA, OR, and AZ, it is 2nd Day delivery. Shipping costs vary based on each specific product, Weight, Dimensions, and your specific location. We bill the actual shipping amount to your charge card after your item hips. |
We ship on business days, Monday through Friday.
50% of our orders ship the same day, 35%
are shipped the next business day, 13% ship the in the two
business days after that. Less than 1% of orders are back-ordered for more
than 4 days. Orders placed after 11:00 am PST Friday or on the
weekend ship Monday or Tuesday.
98% of the products listed in our online catalog are immediately
available from our supplier warehouses. Orders received before 10 AM Seattle time (which
is 3 hours EARLIER than Eastern time zone) are most likely to ship the same day.
We ship the our products from supplier warehouses near Seattle WA, Portland OR, Sacramento
CA, St Louis MO, Tampa FL, Cookeville Tn, New Haven CT, New York City, Arlington TX, and
others. Where we ship from
depends on where you are located, and where the items you order are stocked.
Usually, we ship from the closest supplier or warehouse to minimize shipping time (and
our cost). Many products are only available from our main location in
Seattle. Other items may ship from manufacturer's warehouses
elsewhere as noted above.
Back Orders: Our goal is to ship your product within 24 hours,
for orders made Monday thru Thursday. Unfortunately this is not
possible in some cases. We sell thousands of items from more than 10
different suppliers around the US. It is not possible for us to know at any
moment which items might be out of stock. Those we are aware of, we post
"Out of Stock" notices on the product Buy-Now page. Sometimes an item
will be in short supply. Should this occur, we will notify you either by phone
or e-mail that your product cannot be shipped in a timely manner. We will make
every effort to expedite your order and/or provide you with and estimated time
of delivery. In case items are delayed this way, if you need express delivery,
we will be happy to arrange that at your expense.
Shipping outside the 48 states or by US Postal Service: We
charge the actual shipping rate for AK, HI, International and Military APO or
FPO addresses, or other addresses that require USPS delivery. Orders that ship via the Post Office usually go out on Thursday or Friday. See the Military section below. We
usually ship to international destinations by US Priority International Mail, which often costs substantially less than UPS and FedEx, with
lower "agent fees" for the receiver.
Place your order on our secure shopping cart. After we
ship, we will bill your card for the actual shipping amount. There may be
country-specific customs rules, regulations, duties, or "agent fees," which are outside our control, that you may be responsible for upon delivery.
Examples of average shipping costs for 1 set of wheel covers
(average 6 pounds) outside the contiguous 48 states. These are averages we
experienced over several months. Your product weight and your specific location
may cause significant variance to these estimates. Products such as door handle
covers weigh significantly less, so usually cost less to ship. Shipping costs
have been rising steadily, however, with fuel costs.
| Alaska | $20-30 | Ireland | $50-65 | |
| Hawaii | $25-35 | UK | $30-50 | |
| APO-FPO | $14-18 | Netherlands | $40-45 | |
| Canada | $25-35 | Finland | $35-45 | |
| Puerto Rico | $20-30 | Sweden | $40-50 | |
| Virgin Islands | $20-30 | Iceland | $40-50 | |
| Venezuela | $35-40 | Italy | $30-40 | |
| Brazil | $35-40 | |||
| New Zealand | $40-50 | Germany | $30-40 | |
| Australia | $50-60 | Czech Rep | $40-50 | |
| Guam | $20-35 | Bahrain-Qatar | $30-40 | |
| Japan | $40-50 | Russia | $35-45 | |
| Thailand | $55-65 | Israel | $30-40 |
UPS Tracking Website (need UPS tracking number)
FedEx Tracking Website (need FedEx tracking number)
Delays may occur for products on back order, in
limited availability, or special orders.
Delivery Address: Please make sure the shipping address you specify
is deliverable by UPS or FedEx.
UPS and FedEx
do not deliver to PO Boxes. If you want delivery to a PO
Box, we must charge you for the shipping because it involves a special trip,
taking it to the post office.
Please note that if your shipping address turns out to be undeliverable by the
carrier and the shipment is returned to us, you will be responsible to pay for
the re-shipment, or a restocking fee of 30%, in addition to applicable shipping,
transaction and insurance fees.
Military - APO or FPO Shipping:
Military APO and FPO addresses: (Army Post Office and Fleet Post Office) We ship USPS for these, and charge for the shipping separately, since USPS charges more and involves export paperwork.
Our USPS shipping usually occurs Thursday or Friday from Sacramento, and we must charge you the additional, which is usually $10-$20, depending on weight, etc.
Complete Orders:
All items ordered in a single order will ship complete. If an item within an order must be backordered, we will contact you by email or phone to give you the option to partial ship, or wait for the backordered item to arrive, then ship complete.
If your product has been damaged in shipping:
If you receive a package that was damaged during shipment, DO NOT
RETURN the product.
Call or email us immediately with details. We need to know
the extent of the damage to product items, and also the type and extent of
damage to the shipping carton, for the claim we will file with the shipping
company.
Keep the damaged product and all packaging and container
materials for at least three weeks. Do not install the item before FedEx
or UPS gets a chance to inspect them. Usually they do not, but we have to
allow
them their option to inspect.





